We are committed to customer satisfaction. If you believe our product to be non-functioning you may return it for full refund of the cost within 10 days from date of delivery. We do not refund shipping and handling.
To qualify for return all products require a Return Authorization (RA) Number prior to being returned, must be 100% complete, in the same condition as when sold, and in the original packaging as provided by Ronn-Tronics. All packing materials, manuals, diskettes, CDs, digital media, blank warranty cards and other accessories and documentation must be included. Kits and other items assembled after purchase must be unassembled and returned in the original packaging. All returns will be inspected and products found to be non-conforming will be rejected or subject to a restocking fee at Ronn-Tronics sole discretion.
Contact us or call a customer service representative at (417) 459-3466 to begin the return process.
Refund will be given when the item has been received in our warehouse and inspected.